Contact Us
Get in touch with the NOBOGYAN team
We're here to help you get the most out of the NOBOGYAN Learning System. Whether you're a student, educator, developer, or just curious about our technology, we'd love to hear from you.
General Inquiries
We aim to respond to all inquiries within 24-48 hours during business days.
Support Channels
Technical Support
Experiencing issues with NOBOGYAN? Our technical team is ready to help.
Subject Line: Please include "[Technical Support]" for faster routing
Bug Reports
Found a bug? Help us improve by reporting it.
Include in your report:
- • Description of the issue
- • Steps to reproduce
- • Expected vs. actual behavior
- • Browser/OS version
- • Screenshots (if applicable)
Feature Requests
Have an idea for improving NOBOGYAN? We welcome suggestions!
Subject Line: Please include "[Feature Request]"
For Different Audiences
Students
Need help using NOBOGYAN for your studies?
- Check our documentation first
- Email with subject "[Student Help]"
Educators
Interested in using NOBOGYAN for your institution?
- Pilot programs for your students
- Curriculum co-development
- Research collaboration
- Email with subject "[Education Partnership]"
Developers
Want to contribute or collaborate?
- Open-source contributions
- Technical collaboration
- Email with subject "[Developer Inquiry]"
Researchers
Studying adaptive learning or multi-agent AI?
- Collaboration opportunities
- Research partnerships
- Email with subject "[Research Collaboration]"
Response Times
| Inquiry Type | Expected Response |
|---|---|
| Technical Support | 24 hours |
| Bug Reports | 48 hours |
| Feature Requests | 72 hours |
| Partnership Inquiries | 5 business days |
| General Questions | 48 hours |
Community
We're currently focused on the 15th China Software Cup competition. You can follow our progress and updates through:
- X (@velox_studio_26) — Updates and announcements
- YouTube (@veloxstudio1) — Demos and walkthroughs
- Email — Direct questions and feedback
Follow Us
Thank you for your interest in NOBOGYAN. We look forward to hearing from you!